We ask that you follow these guidelines when you’re with us at the studio.
FIRST TIME?
Come 10 minutes before class to make sure you have time to get familiar with the studio, meet your teacher and have a quick rundown of the reformer you will use during class, and ask any questions you may have.
Please tell your teacher before class if there is something we need to know about you and/or your body. We will take note of it in our system and we will offer appropriate options during class. Let us know how you’re feeling on the day and if any doctors or specialists have given you specific advice. We respect your privacy.
Please leave all personal belongings in the lockers (apart from drink bottle + towel).
Our teachers will support you throughout the class and give you loads of options!
Please arrive on time!
The door is locked at class start time, late comers will be unable to join as they disrupt the experience for our other community members. If you’re late you forfeit the session + are considered a No Show.
Empty reformers at the start of class will be given to our waitlisted friends/or keen walk-ins.
CLASS CANCELLATIONS
Our 6 hour cancellation policy is in place so all community members have the chance to attend classes. You can cancel a class the same way you booked in. We can’t accept cancellations via email, phone or social media.
- Cancellations made more than 6 hours before class will get the session back
- Late cancellations made less than 6 hours before class with forfeit the session
- No-Shows and absences will forfeit the session
BYO
+ Socks (we sell grip socks in the studio)
+ Drink bottle
+ Sweat towel
CODE OF CONDUCT
In entering our studio, and being a part of our community, you agree to the following code of conduct:
We are an inclusive and conscious community for all people inclusive of self-identifying gay, lesbian, bi, queer, non-binary, trans people, gender fluid people, people of colour, fat people, older people and disabled people.
Every community member has the right to feel safe and respected. We do not tolerate oppressive behaviour or discrimination of any kind. We are a community free of judgement, assumption and shame.
Any persons who act in defiance of this code will be asked to leave the studio, their sessions refunded and their account terminated.