These terms and conditions govern your use of Hoi Studio and any related services provided by Hoi ("we," "us," "our"). By booking or attending Hoi, you agree to comply with these terms and all applicable laws and regulations. We reserve the right to update these terms at any time. Updates take effect immediately once published on our website.
Last updated: August 2026
For group reformer classes, head to 128A Park Road. For Yoga + Mat Pilates head to 73 Miramar. For personal training, head to Lyall Bay.
We require booking and payment in advance for group classes. It’s quick and easy via our App! Download iOS or Android, or from Book Now on our website.
To book a private session, purchase our First Moves bundle and flick us an email hey@hoi-studio.co.nz to arrange your session.
Check out the booking cancellation policy outlined in our terms and conditions.
All of our classes are open level and suitable for any level of fitness and experience.Check out our class descriptions for more information about style and intensity.You can take everything at your own pace and exercises can easily be modified to suit, your teacher can help with this if you need guidance.What does open level classes mean?
All of our group Reformer, Mat Pilates, and Yoga classes are open level but assume participants are able to navigate getting from the Reformer to the floor and transition to various positions without assistance. That being said we can adapt our sessions to accomodate for many individual needs within the group setting. Send us an email (hey@hoi-studio.co.nz) if you're left with any questions, we'd love to help.
We can fully accomodate individual needs in a 1-1 or small group at Lyall bay, there's no prerequisites and our sessions are able to be adapted to suit all levels of mobility.
All Reformer classes, Personal training + small group sessions are 50 minutes. Yoga and Mat Pilates ranges from 45, 60 and 75 minutes. Please check the timetable for details and keep this in mind when you are booking across multiple locations. This gives you 10-15 minutes to clean and tidy your workspace before the next class.
- Wear comfortable, light activewear that moves with your body.
-Please avoid wearing anything with hoods, strings or zips. We ask that you remove all jewellery before class to avoid damaging the equipment.
-Socks are required for Reformer classes - grip socks are recommended and are available to purchase in the studio.
-Yoga + Pilates mats and props are provided, but you're welcome to BYO mat.
-Bring a towel & your own water bottle, we have a filtered water tap.
-Try not to eat a big meal 1.5 hours before class.
-We have change rooms and WC on site, but no showers.
-Give everything a go! You may be surprised at what you can do!
We get it! Life happens! If you can no longer attend, please cancel your booking via our app or login to the website to manage your bookings.
We cannot accept cancellations via email, text, phone or social media.
Our classes are busy and often waitlisted, please cancel your booking to allow space for another member to join.
You can check out our cancellation policy here.
Going away? Need a break? Email us at hey@hoi-studio.co.nz with the dates you're away and we can pause your membership.
Please give us at least 5 working days notice to ensure we have time to set up the hold. We cannot guarantee last minute suspensions.
Our classes are busy and often waitlisted- the good news is they move quickly and you'll likely get in!
You'll be notified via email and/or text with a confirmation on your position in the waitlist (you can also see where you're at at all times in the app).
HOLD UP, you're not there yet! When a space becomes available you'll be automatically added into the class up to an hour before the class start time. You'll then receive another confirmation email or text that you've made it in.
Then you can get excited.
If your plans change and you can no longer attend, please cancel your booking the same way you booked it. The same applies for your spot in the waitlist. Please treat your waitlists like a class booking and if you can no longer attend, please remove yourself.
If you are added from the waitlist within 6 hours of the class, and you can no longer attend, this will count as a 'late cancel (see our cancellation policy) -you'll forfeit the session as if you did attend and you may be charged a late fee.
Please be considerate to you community and manage your bookings so the next person has the opportunity to move up the waitlist.
For group reformer classes, head to 128A Park Road. For Yoga + Mat Pilates head to 73 Miramar. For personal training, head to Lyall Bay.
We require booking and payment in advance for group classes. It’s quick and easy via our App! Download iOS or Android, or from Book Now on our website.
To book a private session, purchase our First Moves bundle and flick us an email hey@hoi-studio.co.nz to arrange your session.
Check out the booking cancellation policy outlined in our terms and conditions.
All of our classes are open level and suitable for any level of fitness and experience.Check out our class descriptions for more information about style and intensity.You can take everything at your own pace and exercises can easily be modified to suit, your teacher can help with this if you need guidance.What does open level classes mean?
All of our group Reformer, Mat Pilates, and Yoga classes are open level but assume participants are able to navigate getting from the Reformer to the floor and transition to various positions without assistance. That being said we can adapt our sessions to accomodate for many individual needs within the group setting. Send us an email (hey@hoi-studio.co.nz) if you're left with any questions, we'd love to help.
We can fully accomodate individual needs in a 1-1 or small group at Lyall bay, there's no prerequisites and our sessions are able to be adapted to suit all levels of mobility.
All Reformer classes, Personal training + small group sessions are 50 minutes. Yoga and Mat Pilates ranges from 45, 60 and 75 minutes. Please check the timetable for details and keep this in mind when you are booking across multiple locations. This gives you 10-15 minutes to clean and tidy your workspace before the next class.
- Wear comfortable, light activewear that moves with your body.
-Please avoid wearing anything with hoods, strings or zips. We ask that you remove all jewellery before class to avoid damaging the equipment.
-Socks are required for Reformer classes - grip socks are recommended and are available to purchase in the studio.
-Yoga + Pilates mats and props are provided, but you're welcome to BYO mat.
-Bring a towel & your own water bottle, we have a filtered water tap.
-Try not to eat a big meal 1.5 hours before class.
-We have change rooms and WC on site, but no showers.
-Give everything a go! You may be surprised at what you can do!
We get it! Life happens! If you can no longer attend, please cancel your booking via our app or login to the website to manage your bookings.
We cannot accept cancellations via email, text, phone or social media.
Our classes are busy and often waitlisted, please cancel your booking to allow space for another member to join.
You can check out our cancellation policy here.
Going away? Need a break? Email us at hey@hoi-studio.co.nz with the dates you're away and we can pause your membership.
Please give us at least 5 working days notice to ensure we have time to set up the hold. We cannot guarantee last minute suspensions.
Our classes are busy and often waitlisted- the good news is they move quickly and you'll likely get in!
You'll be notified via email and/or text with a confirmation on your position in the waitlist (you can also see where you're at at all times in the app).
HOLD UP, you're not there yet! When a space becomes available you'll be automatically added into the class up to an hour before the class start time. You'll then receive another confirmation email or text that you've made it in.
Then you can get excited.
If your plans change and you can no longer attend, please cancel your booking the same way you booked it. The same applies for your spot in the waitlist. Please treat your waitlists like a class booking and if you can no longer attend, please remove yourself.
If you are added from the waitlist within 6 hours of the class, and you can no longer attend, this will count as a 'late cancel (see our cancellation policy) -you'll forfeit the session as if you did attend and you may be charged a late fee.
Please be considerate to you community and manage your bookings so the next person has the opportunity to move up the waitlist.
For group reformer classes, head to 128A Park Road. For Yoga + Mat Pilates head to 73 Miramar. For personal training, head to Lyall Bay.
We require booking and payment in advance for group classes. It’s quick and easy via our App! Download iOS or Android, or from Book Now on our website.
To book a private session, purchase our First Moves bundle and flick us an email hey@hoi-studio.co.nz to arrange your session.
Check out the booking cancellation policy outlined in our terms and conditions.
All of our classes are open level and suitable for any level of fitness and experience.Check out our class descriptions for more information about style and intensity.You can take everything at your own pace and exercises can easily be modified to suit, your teacher can help with this if you need guidance.What does open level classes mean?
All of our group Reformer, Mat Pilates, and Yoga classes are open level but assume participants are able to navigate getting from the Reformer to the floor and transition to various positions without assistance. That being said we can adapt our sessions to accomodate for many individual needs within the group setting. Send us an email (hey@hoi-studio.co.nz) if you're left with any questions, we'd love to help.
We can fully accomodate individual needs in a 1-1 or small group at Lyall bay, there's no prerequisites and our sessions are able to be adapted to suit all levels of mobility.
All Reformer classes, Personal training + small group sessions are 50 minutes. Yoga and Mat Pilates ranges from 45, 60 and 75 minutes. Please check the timetable for details and keep this in mind when you are booking across multiple locations. This gives you 10-15 minutes to clean and tidy your workspace before the next class.
- Wear comfortable, light activewear that moves with your body.
-Please avoid wearing anything with hoods, strings or zips. We ask that you remove all jewellery before class to avoid damaging the equipment.
-Socks are required for Reformer classes - grip socks are recommended and are available to purchase in the studio.
-Yoga + Pilates mats and props are provided, but you're welcome to BYO mat.
-Bring a towel & your own water bottle, we have a filtered water tap.
-Try not to eat a big meal 1.5 hours before class.
-We have change rooms and WC on site, but no showers.
-Give everything a go! You may be surprised at what you can do!
We get it! Life happens! If you can no longer attend, please cancel your booking via our app or login to the website to manage your bookings.
We cannot accept cancellations via email, text, phone or social media.
Our classes are busy and often waitlisted, please cancel your booking to allow space for another member to join.
You can check out our cancellation policy here.
Going away? Need a break? Email us at hey@hoi-studio.co.nz with the dates you're away and we can pause your membership.
Please give us at least 5 working days notice to ensure we have time to set up the hold. We cannot guarantee last minute suspensions.
Our classes are busy and often waitlisted- the good news is they move quickly and you'll likely get in!
You'll be notified via email and/or text with a confirmation on your position in the waitlist (you can also see where you're at at all times in the app).
HOLD UP, you're not there yet! When a space becomes available you'll be automatically added into the class up to an hour before the class start time. You'll then receive another confirmation email or text that you've made it in.
Then you can get excited.
If your plans change and you can no longer attend, please cancel your booking the same way you booked it. The same applies for your spot in the waitlist. Please treat your waitlists like a class booking and if you can no longer attend, please remove yourself.
If you are added from the waitlist within 6 hours of the class, and you can no longer attend, this will count as a 'late cancel (see our cancellation policy) -you'll forfeit the session as if you did attend and you may be charged a late fee.
Please be considerate to you community and manage your bookings so the next person has the opportunity to move up the waitlist.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.